Case studies
How we make
a difference
View some of our recent case studies below
Cyber Essentials Process Evaluation
Late 2022, Pye Tait were commissioned by the former Department for Digital, Culture, Media and Sport to undertake a process evaluation of the government-owned Cyber Essentials (CE) scheme. This was supplemented by a feasibility study for a subsequent impact evaluation. The findings aimed to discover whether the current implementation approach was working, and the scheme is meeting its objectives.
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CE was developed to help organisations of all sizes defend against the most common cyber threats. It provides reassurance to organisations and their customers that systems are secure from basic cyber-attacks.
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Our evaluation methodology comprised the following main components:
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Rapid desk research to understand relevant policy, developments and existing research and evaluation findings
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Qualitative interviews with 12 strategic stakeholders closely involved with the CE scheme,
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Online surveys of Certification Bodies, current CE users and lapsed CE users
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A telephone survey of organisations that had never held CE
You can read the report here.
Cost of Living Listening
At the start of 2024, Blue Marble conducted ‘listening’ interviews with 21 pairs of swing voters across Britain, for Labour Together, a UK political think tank
This methodology allowed for participants to talk freely with each other about the cost-of-living crisis, with minimal interaction with our moderators.
Our research highlighted that to key voters at the next General Election, the cost-of-living crisis is far from over, with many continually shocked at the high cost of everyday expenses. These voters feel that their quality of life has declined compared to the past and that working life now seems unfair.
Our report findings can be found here: The Cost-of-Living Crisis is Not Over – and Everyone is Feeling It — Labour Together
Driving business growth in the Midlands
On behalf of the University of Nottingham, EMB administered the N2 Business Growth Programme funded by the Regional Growth Fund and the European Regional Development Fund. The Programme was designed to combat a local lack of investment finance and drive growth by providing grant support of between £20,000 and £500,000 to businesses in Nottingham and Nottinghamshire. The fund concentrated on key growth sectors for the locality, including life sciences, digital, clean technologies and advanced manufacturing.
For this scheme, EMB:
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Devised the scheme criteria and overarching delivery plan, designed the appraisal and assessment processes and created the associated application and claim forms, ensuring compliance with RGF and ERDF regulations
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Established and serviced a programme investment panel
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Commissioned due diligence on beneficiaries with conditional offers.
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Issued grant offers to successful applicants.
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Received and checked claims from beneficiaries.
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Provided regular MI reports on Programme progress
Nearly 200 applications were received and over £4,000,000 of funding awarded. To date 500 jobs have been created in beneficiary businesses.
Supporting three charities to work in partnership
In 2023 Qa Research was commissioned by the Trussell Trust to undertake an evaluation of Help through Hardship Local which was a pilot partnership project between the Trussell Trust, Citizens Advice and Mind. The project aimed to explore how partnership working between the charities could work and be tested at a local level, with the aim of exploring how people facing both financial hardship and mental health problems could be supported through a ’no wrong door’ approach.
The evaluation focused on helping the three partners understand how effective the pilot had been; how the new local co-ordinator role had been working in practice and the difference this was making to clients. Qa also assessed the sustainability aspects of the service model and informed the development of the Theory of Change.
The evaluation ran from September 2023 to March 2024. This was a multi-method evaluation involving analysis of a range of operational data collected by the sites involved in the pilot. Qualitative research was also undertaken with local co-ordinators; local representatives from the tri-partnership; staff nationwide and 30 clients that had received direct support through the project. With permission, some of the client journeys were repurposed as case studies to evidence the powerful impact of the project. Qa produced a detailed report of the outcomes and presented the key findings back to the tri-partnership in a debrief.
Rapid grant mobilisation helps businesses stay afloat
EMB recently administered the Business Revival Grant Scheme on behalf of a number of local authorities based in the Midlands. The grant was funded by the Department for Levelling Up, Housing and Communities using Additional Restrictions Grant funding and was designed to help SMEs to recover from the impact of the Covid19 pandemic. The grant schemes were rapidly established and funding paid to businesses within a very short timescale, to combat the pressures businesses were facing at the time.
This project included:
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Designing the application forms and guidance notes.
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Launching the schemes in conjunction with each of the local authorities.
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Processing applications and issuing grant awards to successful applicants.
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Processing claims and making payments to beneficiaries.
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Reporting and sharing Management Information to demonstrate progress
More than 1,000 Applications were received of which 425 were approved securing £2,100,000 of invaluable funding.
Understanding barriers to Tree Planting and Woodland Creation
Since 2020, Blue Marble has conducted qualitative and quantitative research to inform the design and evaluation of Defra’s England Woodland Creation Offer (EWCO), a tree planting grant scheme.
Central to this work has been building a sophisticated understanding of the barriers and motivations to tree planting and woodland creation among key target audiences, including farmers and land managers. Through secondary, qualitative and quantitative research, Blue Marble have used the COM-B model to build a sophisticated, holistic model of the factors influencing tree planting activity on farms in England.
This has included:
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analysing responses to Defra’s England Tree Strategy consultation, to understand the views of the public and key stakeholders towards Defra’s proposed policy priorities.
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conducting foundational qualitative research with 40 farmers and land managers to explore previous experiences of tree planting, awareness of the current funding landscape and views on the value of woodland creation – this informed the development of a communications campaign targeting these audiences about the new grant scheme (EWCO).
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testing draft versions of the campaign – identifying the strongest territories for the campaign and exploring the strengths and weaknesses of different creative routes.
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tracking farmers’ knowledge of and engagement with EWCO, campaign recall, barriers and motivations surrounding woodland creation, and confidence in tree planting.
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Complementing the quantitative tracker, which surveyed 200-500 farmers each wave, by qualitative interviews with 36 farmers.
Defra has used the research to inform its communications strategy around EWCO.
Heritage sector reimbursement grants
EMB was appointed by the Department of Culture Media and Sport in May 2022 to administer the Listed Places of Worship (LPW) and Memorial Grant (MG) schemes. This contract involves the processing and payment of approximately 7,000 applications every year to recover VAT incurred on repair and maintenance projects for listed religious buildings. The schemes have a combined annual budget of £42.5m.
Following contract award, a rapid mobilisation has delivered the following:
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Configured our Diligenz grant management platform to align with the LPW and MG application process and SLAs
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Created MI dashboards on our Diligenz grant management system for managers, as well as separate MI dashboards for DCMS staff, enabling real time monitoring by DCMS contract managers and audit staff.
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Implemented online customer satisfaction monitoring with full visibility by staff and DCMS.
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Developed a weekly approval and BACS payment process for DCMS and grant applicants.
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Created a new, contemporary web presence aligned to GOV.UK
Since we took over In August 2022, we’ve processed 5,600 applications, paying out more than £18m with a customer satisfaction rating of 100%
Widescale survey to inform travel behaviour
Qa Research recently undertook 4,000 surveys with a wide variety of West Yorkshire households asking detailed questions about their local travel requirements. The project was delivered on behalf of global consulting firm Jacobs to inform work West Yorkshire Combined Authority had commissioned to design a high quality, modern public transport system, aiming to connect five West Yorkshire districts and provide a metro link between Leeds and Bradford.
This involved:
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Designing and programming a complex survey collecting key background information and travel diary data for up to five household members.
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Creating a sampling framework representative of all households in each district, including random location quota setting for the face to face survey shifts. This ensured proportionate representation of sample points by rural/urban and IMD quintiles so there was no geographical selection bias.
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1,100 surveys completed online via access panels and 2,900 via a face-to-face survey approach.
Following completion of all data collection methods we provided Jacobs with a raw data file to enable them to undertake data modelling to predict future transport demand.
Evaluating the effectiveness of the Lifetime Skills Guarantee
In 2021 Pye Tait Consulting, part of the EMB Group, was commissioned by the Department for Education to undertake an evaluation of the Level 3 Free Courses for Jobs offer, part of the Lifetime Skills Guarantee. The Guarantee aims to transform the skills system so everyone, no matter where they live or their background, can gain the skills they need to progress in work.
The objective at the outset of the research was to undertake analysis of provision, uptake, learner experience and process to:
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identify the nature and extent of impact using quantitative and qualitative metrics,
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explore implementation effectiveness,
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draw on best practice/lessons learned to determine what could be improved in the future.
The evaluation ran from September 2021 to May 2022 and comprised quantitative surveys of learners and providers with follow up qualitative research which probed survey findings. In addition, analysis of Individualised Learner Record data was undertaken. This allowed a comparison to be made between a baseline of 2018/19 data before the offer was introduced and the early days of the offer from April to November 2021. You can read the report here.
Supporting businesses to implement digital technologies
As part of our work for Business Lincolnshire, we implemented a grant scheme funded by the European Development Fund to support business investment in digital technologies.
Our team of local business advisers were key to the effectiveness of the fund. They encouraged businesses from sectors ranging from agri -tech to hospitality to match fund grant applications and invest in technologies such as building management systems technologies, 3D printing and holographic devices.
An independent evaluation found that the grant has been successful in stimulating investment by SMEs that would not otherwise take place without grant support, supporting business growth and creating new jobs.